Privacy Policy

1. Introduction

Smooth Supply Consulting Limited ("we," "us," or "our"), a company registered in Hong Kong, operates the website postlesscart.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or submit inquiries through our sample request form.

By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site.

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide

When you submit a sample request or contact us, we collect:

• Company name
• Contact name
• Email address
• Phone number
• State or province
• Product preferences (cartridge size, mouthpiece type)

2.2 Automatically Collected Information

When you visit the Site, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We may use analytics services (such as Google Analytics) to help us understand how visitors interact with the Site.

2.3 Cookies

The Site may use cookies and similar tracking technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the Site.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill sample requests
• Respond to your inquiries and provide customer support
• Communicate with you about our products, services, and updates
• Improve and optimize the Site and user experience
• Monitor and analyze usage trends and site performance
• Comply with legal obligations and protect our rights

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: We may share information with trusted service providers who assist us in operating the Site and conducting our business, subject to confidentiality obligations.
• Legal requirements: We may disclose information if required to do so by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, safety, or property.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

8. Third-Party Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

The Site is not intended for individuals under the age of 21. We do not knowingly collect personal information from anyone under 21 years of age. If we become aware that we have collected information from a person under 21, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: